Effective Date: May 15, 2026
Peptok LLC and its affiliates (“Company,” “we,” or “us”) respects the privacy of visitors, customers, patients, prospective patients, program participants, and other users of its websites, landing pages, forms, portals, scheduling tools, and related digital services. This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected in connection with The Company’s business operations and online presence.
The Company is a functional health and wellness business. Depending on the services offered, some information collected may relate to health goals, symptoms, lifestyle, supplement interests, lab interests, appointment requests, coaching participation, or wellness program engagement. This policy is designed to help protect the business while clearly describing data practices.
ScopeThis Privacy Policy applies to information collected through websites, hosted pages, forms, email communications, scheduling systems, client onboarding workflows, educational programs, newsletters, text communications, and other services operated by The Company.
This policy does not apply to third-party websites, software, or services that may be linked from The Company platforms or used to support operations, such as payment processors, email marketing providers, telehealth platforms, electronic record systems, laboratory partners, form tools, analytics providers, or course-hosting systems. Those third parties may maintain separate privacy policies and terms.
Information CollectedThe Company may collect the following categories of information:
- Contact information, including name, email address, mailing address, telephone number, and other identifiers.
- Account and profile information, including login credentials, preferences, purchase history, submitted forms, and communication preferences.
- Transaction and billing information, including purchase details, subscription details, payment status, and limited payment-related information processed through third-party payment vendors.
- Health and wellness information voluntarily provided by a user, including health history, symptoms, medications, supplements, nutrition habits, lifestyle patterns, functional wellness goals, questionnaire responses, lab-related information, appointment reasons, and coaching notes.
- Device and usage information, including IP address, browser type, device identifiers, pages visited, session behavior, referring URLs, and general analytics information.
- Marketing and communication data, including email opens, clicks, SMS interactions, form submissions, webinar registrations, and customer support communications.
- User-generated content, including testimonials, survey responses, community posts, uploaded files, and messages submitted through forms or portals.
How Information Is UsedThe Company may use personal information to:
- Provide, operate, maintain, improve, and secure its services.
- Communicate about appointments, purchases, subscriptions, support requests, wellness programs, educational content, and administrative matters.
- Deliver coaching, consulting, wellness education, protocol support, and customer service.
- Process transactions and manage billing.
- Personalize user experience, content, offers, and recommendations.
- Send newsletters, promotional communications, event invitations, and marketing messages, subject to applicable consent and opt-out requirements.
- Analyze website usage, business performance, program engagement, and service effectiveness.
- ·Comply with legal obligations, enforce policies, resolve disputes, prevent fraud, and protect rights, safety, and property.
Health-Related InformationThe Company may request or receive health-related information that users voluntarily provide in connection with wellness services, intake forms, or coaching programs. That information is used only as reasonably necessary to provide requested services, communicate with the individual, maintain records, improve program delivery, comply with legal obligations, and protect The Company’s legitimate business interests.
Unless The Company expressly states otherwise in a separate notice or agreement, services are intended for wellness, educational, and coaching purposes and are not a substitute for medical diagnosis, treatment, or emergency care. Submission of health-related information does not create a physician-patient relationship unless separately established in writing.
If The Company becomes subject to specific healthcare privacy laws for certain services, records, or provider relationships, supplemental notices may apply to those services and will govern to the extent required by law.
Legal Bases and ConsentWhere applicable law requires a legal basis for processing, The Company may rely on consent, performance of a contract, legitimate business interests, compliance with legal obligations, and protection against fraud or misuse.
By submitting forms, scheduling services, purchasing products, enrolling in programs, or otherwise providing information, the user acknowledges and consents to the collection, use, and disclosure of information as described in this Privacy Policy, to the extent permitted by law. Where required, separate or express consent may be requested for marketing messages, SMS messages, health questionnaires, or sensitive data collection.
SMS, Email, and Marketing CommunicationsUsers may receive transactional, administrative, educational, or promotional messages from The Company if they sign up, make a purchase, request information, book services, or otherwise opt in. Message frequency may vary.
Users may unsubscribe from marketing emails by using the unsubscribe link included in the message. Users may opt out of SMS or text communications by following the instructions in the message, such as replying STOP where applicable. Even after opting out of marketing communications, The Company may still send non-promotional messages relating to active services, transactions, accounts, or legal notices.
Cookies and Tracking TechnologiesThe Company and its service providers may use cookies, pixels, tags, scripts, and similar technologies to operate websites, remember preferences, analyze traffic, improve performance, support advertising, and measure campaign effectiveness.
Users may be able to modify browser settings to control cookies. Disabling cookies may affect site functionality. Some browsers also offer “Do Not Track” settings, but no uniform standard exists for responding to such signals.
Sharing of InformationThe Company may share information with:
- Service providers and contractors that help operate the business, including website hosts, email vendors, payment processors, CRM platforms, scheduling systems, analytics vendors, cloud storage providers, course or membership platforms, telehealth tools, intake form tools, and professional advisors.
- Laboratories, practitioners, coaches, contractors, or referral partners when necessary to provide requested services or with user authorization.
- Legal, regulatory, tax, insurance, or law enforcement authorities when required or permitted by law.
- Buyers, investors, successors, or affiliated entities as part of a merger, acquisition, financing, restructuring, sale, or transfer of business assets, subject to customary confidentiality protections.
- Other parties when the user directs The Company to disclose information or gives explicit consent.
The Company does not sell personal information for money. However, some website analytics or advertising practices may be treated as “sharing” or “targeted advertising” under certain privacy laws.
Data RetentionThe Company retains information for as long as reasonably necessary for the purposes described in this policy, including service delivery, customer support, business operations, legal compliance, dispute resolution, safety, fraud prevention, tax and accounting obligations, recordkeeping, and enforcement of agreements.
Retention periods may vary depending on the nature of the information, the sensitivity of the data, whether a service relationship exists, and legal or operational requirements.
Data SecurityThe Company uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage system is completely secure, and absolute security cannot be guaranteed.
Users should use caution when transmitting sensitive information electronically and should avoid sending highly sensitive medical or financial information through unsecured channels unless specifically instructed.
Children’s PrivacyThe Company services are not directed to children under 13, and The Company does not knowingly collect personal information from children under 13 without appropriate authorization. If The Company learns that information from a child under 13 has been collected inappropriately, it may delete that information.
If services involve minors in any permitted context, information may be collected only with appropriate parent, guardian, or legally authorized representative involvement and as permitted by law.
User RightsDepending on the user’s state, country, or place of residence, the user may have rights relating to personal information, which may include the right to:
- Know what categories of personal information are collected, used, disclosed, or shared.
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of certain information, subject to legal and operational exceptions.
- Opt out of certain targeted advertising, profiling, or data sharing activities where applicable.
- Withdraw consent where processing is based on consent, subject to lawful exceptions.
- Appeal a denied privacy request where required by law.
The Company may need to verify identity before fulfilling a request and may deny or limit requests as permitted by law.
State Privacy DisclosuresResidents of certain states, including California and other states with consumer privacy laws, may have additional rights. Where required, The Company will honor verified requests regarding access, deletion, correction, and opt-out rights in accordance with applicable law.
The Company will not unlawfully discriminate against a user for exercising applicable privacy rights.
International UsersIf users access The Company services from outside the United States, they understand that information may be transferred to, processed in, and stored in the United States or other jurisdictions where service providers operate. Those jurisdictions may have privacy laws different from the laws of the user’s location.
Testimonials and Public ContentIf a user submits a testimonial, review, comment, survey response, community post, or other content for publication, The Company may use that content, along with the user’s name, initials, image, city, profession, or other identifying details, with consent or as otherwise permitted by law.
Users should avoid posting sensitive health information in public forums, comments, or community spaces.
Third-Party Payments and PlatformsPayment transactions may be processed by third-party providers, and The Company generally does not store full payment card numbers on its own systems. Use of third-party software and hosted platforms, including wellness platforms, scheduling tools, membership systems, and course-delivery systems, may involve additional privacy terms imposed by those providers.
Professional DisclaimerThe Company may provide educational information, wellness coaching, functional health support, lifestyle guidance, and general informational content. Such content is not medical advice, mental health treatment, diagnosis, or emergency care, and should not be relied upon as a substitute for licensed medical evaluation.
Individuals should contact an appropriate licensed healthcare provider for diagnosis, treatment, or urgent medical concerns. In an emergency, call 911 or contact emergency services immediately.
Changes to This PolicyThe Company may update this Privacy Policy at any time to reflect business changes, legal requirements, technology changes, or risk-management practices. The updated version will be posted with a revised effective date, and continued use of the services after changes are posted constitutes acceptance of the updated policy to the extent permitted by law.
Contact InformationQuestions, requests, or notices regarding this Privacy Policy may be directed to The Company to:
Peptok LLC
8 The Green Ste R
Dover, DE 19901